My facebook is currently hacked. I received a notification that someone has somehow acc...

GetHuman751606's customer service issue with Facebook from June 2018

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0 following
Help with my Facebook issue
GetHuman751606's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman751606 will want to follow the link below to head to their help center. We will check on GetHuman751606 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman751606's own words
My facebook is currently hacked. I received a notification that someone has somehow access to my password and has learned how to change my password using the "I forgot my password" option. They have set my language settings to Arabic so I can't understand it at all and everytime I reset my password myself, they somehow have access to it and can rechange it.
GetHuman751606 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman751606
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 544 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman751606 started working on this issue
Jun 5th, 2018 12:46pm
GetHuman751606 confirmed the issue is fixed. Hooray!
Jun 7th, 2018 12:47pm