Dear Sirs, **I write you on behalf of my husband MICHELE BONINI. He registered his Face...

GetHuman-robebril's customer service issue with Facebook from June 2018

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The issue in GetHuman-robebril's own words
Dear Sirs, **I write you on behalf of my husband MICHELE BONINI. He registered his Facebook profile almost ** years ago with the e-mail address *****@***.com, but he is not using this e-mail since long time.**After an update of the Facebook app on his Android phone, he cannot login to his profile anymore. He forgot the password, and he cannot receive the * digits code to change his login. We made several trials since last Sunday, with no success.**How can we manage this situation? Can you give us for example a temporary login password to land in his homepage, so that he can then change the password?*****Thank you for your support, kind regards*****Roberta Brilli
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Customer service issue
Reported by GetHuman-robebril
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 682 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-robebril started working on this issue
Jun 5th, 2018 12:27pm