My name is Kristina Steele, my email is *****@***.com. My minor son is Nicolas Alwine D...

GetHuman-kmwasd's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-kmwasd's own words
My name is Kristina Steele, my email is *****@***.com. My minor son is Nicolas Alwine DOB ******* email is *****@***.com* I set up my minor son's facebook and verified it through my email acct. I need to gain access to this facebook acct because the password was changed. I need to know if you can verify that I Verified my son's acct to activate it and allow me to recover this acct through my email
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Facebook

Customer service issue
Reported by GetHuman-kmwasd
Jun 5th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 591 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kmwasd started working on this issue
Jun 5th, 2018 10:09am
GetHuman-kmwasd indicated the issue is not fixed yet.
Jun 5th, 2018 11:09am