I haven't logged into my account for almost * months after my mobile was stolen. Now I...

GetHuman-wrerem's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-wrerem may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-wrerem's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wrerem will want to follow the link below to head to their help center. We will check on GetHuman-wrerem later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-wrerem's own words:
I haven't logged into my account for almost * months after my mobile was stolen. Now I can't find my account to login. I really want to get back to my old account. How can I retrieve it??
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-wrerem
Jun 5th, 2018 - 16d ago
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GetHuman-wrerem started working on this issue
Jun 5th 9:43am