Hi I tried to change my name on Facebook and didn't know my password .. clicked back an...

GetHuman-charalf's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-charalf's own words
Hi I tried to change my name on Facebook and didn't know my password .. clicked back and then it logged me out I tried signing in and it said didn't recognise me I domt know email addresses is password so can't recover it
GetHuman-charalf did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-charalf
Jun 5th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 612 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-charalf started working on this issue
Jun 5th 9:40am
GetHuman-charalf indicated the issue is not fixed yet.
Jun 6th 5:27pm
GetHuman-charalf indicated the issue is not fixed yet.
Jun 6th 5:29pm