I am unable to login to my Facebook account. I am unable to receive the code you sent t...
GetHuman-jldowney's customer service issue with Facebook from June 2018
Help with my Facebook issue
The issue in GetHuman-jldowney's own words
I received a message regarding a verification text message to be sent to confirm my Facebook account. ... I am unable to login to my Facebook account. I am unable to receive the code you sent to my cell phone because I changed my cell phone number and I didn't update it before I was informed about a verification code. Please allow me to sign into my account by sending the code to my email address. Thank you. Facebook staff have failed to address the issues that I have requested assistance with. I am still unable to login to my Facebook account.
I changed my cell phone number prior to the verification message. I didn’t update my new number on my Facebook account prior to that time.
I want Facebook staff to send me the verification code to confirm my account via email.
I have contacted Facebook staff regarding my issues and concerns and they have not been resolved.
I will add my new cell phone number to my Facebook account as soon as I am able to access my Facebook account.
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