Hi! I started a "members only" page and wanted to delete it. I read online that I nee...
GetHuman751117's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman751117's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman751117's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman751117 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman751117 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman751117 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman751117's own words
Hi! I started a "members only" page and wanted to delete it. I read online that I needed to delete all members first, then myself and then the group would disappear. All it did was remove everyone and keep the group up. I cannot re-add myself because all requests need to be "approved" by the admin (me). Now I have a duplicate group with no members but is still searchable and is confusing my clients. How can I delete it? The group is "My Practice My Business Members only" and my Name is Tracy Thorup.
GetHuman751117 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman751117 fixed the problem
We are waiting for GetHuman751117 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.