I'm trying to log into my Facebook, I got a new phone and don't remember my password. W...
GetHuman-hofercha's customer service issue with Facebook from June 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hofercha will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hofercha can let us know if they help or not.
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The issue in GetHuman-hofercha's own words
I'm trying to log into my Facebook, I got a new phone and don't remember my password. When I request for the pin code for passcode wise it tells me it don't match the records for what you guys sent me but it is what I was sent. Along with that it will also tell me I tried to many times and tells me to try again another day. I waited * days and still does the same thing I need to get I to my account I need help
GetHuman-hofercha did not yet indicate what Facebook should do to make this right.
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