I am stuck in loop. It keeps asking my to verify my identity which include * steps, fir...

GetHuman-samerssa's customer service issue with Facebook from June 2018

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The issue in GetHuman-samerssa's own words
I am stuck in loop. It keeps asking my to verify my identity which include * steps, first step is to reset my password which I did but it won't pass this step. once my password is reset and I try to login, it goes back to asking for securing the account and resetting the password again. I reset my password so many times so far. Very frustrating!!!
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Customer service issue
Reported by GetHuman-samerssa
Jun 5th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 280 others
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GetHuman-samerssa started working on this issue
Jun 5th 12:39am