Someone hacked into my account and changed my password. I had been using an old email a...
GetHuman-xotorilo's customer service issue with Facebook from June 2018
Help with my Facebook issue
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-xotorilo's own words
Someone hacked into my account and changed my password. I had been using an old email account for my Facebook that I don't have access to. I have tried to gain access to my email through my email service and they are no help to me. I have years worth of memories on my Facebook account and I just want back into it please I really need someone to help me I went through all of the steps that they have available to recover my account or my email but I can't do it please
GetHuman-xotorilo did not yet indicate what Facebook should do to make this right.
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