I cannot get logged into my account. I have selected forgot parrword several times but...

GetHuman750531's customer service issue with Facebook from June 2018

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Help with my Facebook issue
GetHuman750531's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman750531 will want to follow the link below to head to their help center. We will check on GetHuman750531 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman750531's own words:
I cannot get logged into my account. I have selected forgot parrword several times but I never receive the SMS message with the code.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman750531
Jun 4th, 2018 - 20d ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 398 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman750531 started working on this issue
Jun 4th 11:11pm