I cannot get logged into my account. I have selected forgot parrword several times but...

GetHuman750531's customer service issue with Facebook from June 2018

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The issue in GetHuman750531's own words
I cannot get logged into my account. I have selected forgot parrword several times but I never receive the SMS message with the code.
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Facebook

Customer service issue
Reported by GetHuman750531
Jun 4th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 398 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman750531 started working on this issue
Jun 4th 11:11pm