My name is:*Brian Genaw***** S. **th St.*West Allis, WI *********-***-******Account Im...

GetHuman-genawbri's customer service issue with Facebook from June 2018

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The issue and preferred resolution, in GetHuman-genawbri's own words:
My name is:*Brian Genaw***** S. **th St.*West Allis, WI *********-***-******Account Im trying to access:******@***.com**P***word:*BrianGenaw**********Reason for: I currently had gotten a new phone and I can not access my account without a code generator????? How am I supposed to get the code if I can not access my account? Please help!!! Its been months since Ive been able to access my account!!!
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-genawbri
Jun 4th, 2018 - 13d ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-genawbri started working on this issue
Jun 4th 9:03pm