Hello my name is LaCheral Williams. And I've been going through alot since yesterday mo...

GetHuman-lacheral's customer service issue with Facebook from June 2018

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The issue in GetHuman-lacheral's own words
Hello my name is LaCheral Williams. And I've been going through alot since yesterday morning. So I had to go through it again this morning where someone from Nigeria is changing my account info and I did get the email that keeps changing it the also sent a fraudulent check to start working with a company with Sykes enterprises and I've been spending hours trying to secure my account and it keeps saying something went wrong then it keep showing K*****@***.com and now if someone do something they are using my facebook page to scam people. And I'm not going to make another one because I have so many pics on my Facebook page of my deceased mother that I got from other family members that the have removed. So I you don't do more with your security this is going to be a problem so how can I get all my pics from my Facebook page because I've been with you for a long time so help me please
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Facebook

Customer service issue
Reported by GetHuman-lacheral
Jun 4th, 2018 - a yr ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lacheral started working on this issue
Jun 4th, 2018 8:35pm
GetHuman-lacheral indicated the issue is not fixed yet.
Jun 4th, 2018 8:36pm
GetHuman-lacheral indicated the issue is not fixed yet.
Jun 5th, 2018 12:42am
GetHuman-lacheral indicated the issue is not fixed yet.
Jun 5th, 2018 12:43am