Need help setting up a donations account for nonprofit

GetHuman749716's customer service issue with Facebook from June 2018

Help with my Facebook issue
I am attempting to create a Facebook donations account for the nonprofit I work for. I have filled out the required information twice and was given an error message both times. The prompt asked me to press 'retry' and after doing so, it still did not work. I would like ***istance with this application process, please.**Thank you,*Hannah
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Charitable Giving Tools application
Customer service issue
Reported by GetHuman749716
Jun 4th, 2018 - 19d ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 119 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman749716 started working on this issue
Jun 4th 8:21pm
GetHuman749716 indicated the issue is not fixed yet.
Jun 5th 10:28pm
GetHuman749716 indicated the issue is not fixed yet.
Jun 7th 11:07pm
GetHuman749716 indicated the issue is not fixed yet.
Jun 7th 11:35pm