Are users seeing my real name through my anonymous business page*instagram profile?
GetHuman-rishirup's customer service issue with Facebook from June 2018
Help with my Facebook issue
The issue in GetHuman-rishirup's own words
I noticed that a Facebook friend on my private account started following my business Instagram page (both linked) after receiving the following notification: "Your Facebook friend *my name* is on Instagram as *my business account* ... I have a Facebook business page that is linked to my business Instagram account. I do not want the business to be publicly affiliated with my private account, as it would give information such as my real full name etc. I am concerned that Instagram is sending notifications to my Facebook friends saying "Your Facebook friend *my name* is on Instagram as *my business account*". Can you confirm this is not the case, and that my business account is anonymous with no traceable link to my private account?
This issue is not addressed in the Help Centre, and I need assurance that my real name is not affiliated with my business page.
Have some form of interaction with business customers, be it chat or email. Your help articles are often useless and don't address pertinent issues.
Run regular ad campaigns.
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