I'm locked out of my account. The codes that have been sent to me say that they are not...

GetHuman-brendi's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue and preferred resolution, in GetHuman-brendi's own words:
I'm locked out of my account. The codes that have been sent to me say that they are not valid. I haven't had access to my account for over ** hrs. Please help me get into my account
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman-brendi
Jun 4th, 2018 - 2 mons ago
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Seen by 2 customers so far
Similar issue to 512 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-brendi started working on this issue
Jun 4th 7:15pm