Hi, **We set up a Facebook profile for my Nan a few years ago, and she passed away just...

GetHuman-guisehay's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-guisehay's own words
Hi, **We set up a Facebook profile for my Nan a few years ago, and she passed away just over * years ago. **None of us can remember the password or email address used, but wish to have the account taken down as it causes too much heartache when it pops up. Please can you advise how we can get this removed?
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Customer service issue
Reported by GetHuman-guisehay
Jun 4th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 16 customers so far
Similar issue to 336 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-guisehay started working on this issue
Jun 4th 5:56pm
GetHuman-guisehay indicated the issue is not fixed yet.
Jun 4th 6:56pm
GetHuman-guisehay indicated the issue is not fixed yet.
Jun 4th 6:57pm
GetHuman-guisehay indicated the issue is not fixed yet.
Jun 5th 9:09pm
GetHuman-guisehay indicated the issue is not fixed yet.
Jun 5th 9:09pm
GetHuman-guisehay indicated the issue is not fixed yet.
Jun 5th 9:09pm