My issue is my account was deactivated by a hacker who used my phone number. My account...

GetHuman-ramppbou's customer service issue with Facebook from June 2018

Help with my Facebook issue
My issue is my account was deactivated by a hacker who used my phone number. My account still shows up & I'm trying to recover my account with a generator code number & I can not seem to receive any * digit sms msgs from fb to help get back into my account. I have changed my p***word & the only problem is receiving my code, if there could be a way that facebook would send my code number to my email it would be more beneficial & very helpful.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-ramppbou
Jun 4th, 2018 - 18d ago
I have an issue with Facebook too
Fixed
Seen by 29 customers so far
Similar issue to 266 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ramppbou started working on this issue
Jun 4th 5:52pm
GetHuman-ramppbou indicated the issue is not fixed yet.
Jun 4th 7:03pm
GetHuman-ramppbou indicated the issue is not fixed yet.
Jun 5th 9:11am
GetHuman-ramppbou indicated the issue is not fixed yet.
Jun 5th 4:39pm
GetHuman-ramppbou indicated the issue is not fixed yet.
Jun 5th 7:15pm
GetHuman-ramppbou indicated the issue is not fixed yet.
Jun 5th 7:16pm
GetHuman-ramppbou indicated the issue is not fixed yet.
Jun 6th 1:09pm
GetHuman-ramppbou indicated the issue is not fixed yet.
Jun 6th 4:42pm