I was approved for the instagram shop feature, however when I try to set it up it says...

GetHuman-mknowles's customer service issue with Facebook from June 2018

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The issue in GetHuman-mknowles's own words
I was approved for the instagram shop feature, however when I try to set it up it says, " no product sources found. " I am the owner*page admin so I have full permission and I have the shop feature on my facebook page. It keeps directing me to the facebook business manager and I have done EVERYTHING I can and can not get this to work. Please help
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Customer service issue
Reported by GetHuman-mknowles
Jun 4th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 637 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mknowles started working on this issue
Jun 4th 3:58pm
GetHuman-mknowles indicated the issue is not fixed yet.
Jun 4th 4:00pm
GetHuman-mknowles indicated the issue is not fixed yet.
Jun 4th 4:58pm