No, it is not fixed!

GetHuman748037's customer service issue with Facebook from June 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman748037's own words
I am new to Facebook. My name is Roseanne Raffa and the phone number associated with the account is ***-***-****. A friend of mine helped me to set up my personal and business pages. As we were working to get me involved in the community, he invited me to join some groups with whom he is associated. While we were in the process, my account was suspended and I was asked to upload a photo so that they can verify my identity, which I did. Two days later, my account was disabled and it said I violated something and I cannot imagine what and doesn't tell me what I supposedly did. I submitted an appeal, but I inadvertently only uploaded a photo and not an ID and of course, heard back from no one. However, at one point, it let me log in, and after about * minutes, locked me out again. Further, when I try entering my email address, it said there was no account associated with that address. (*****@***.com) I am trying to submit another appeal, but it keeps giving me an error message that "the form is incomplete or something is entered incorrectly." BUT IT ISN'T! Several people have looked at it for me and everything is correct. I am in a catch **. I am very frustrated as I have NO IDEA what the problem is and I DID NOTHING WRONG. The funny thing is that I continue to be texted by Facebook with friend requests and notifications which I can't do anything about because I can't login. PLEASE HELP ME!! Again, you can email me at *****@***.com. Thank you!
GetHuman748037 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman748037 fixed the problem
We are waiting for GetHuman748037 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman748037
Jun 4th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 259 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman748037 started working on this issue
Jun 4th, 2018 3:15pm
GetHuman748037 indicated the issue is not fixed yet.
Jun 4th, 2018 4:40pm
GetHuman748037 indicated the issue is not fixed yet.
Jun 5th, 2018 3:23am
GetHuman748037 indicated the issue is not fixed yet.
Jun 6th, 2018 2:41pm
GetHuman748037 indicated the issue is not fixed yet.
Jun 7th, 2018 4:35pm
GetHuman748037 indicated the issue is not fixed yet.
Jun 7th, 2018 4:37pm
GetHuman748037 indicated the issue is not fixed yet.
Jun 7th, 2018 4:58pm
GetHuman748037 indicated the issue is not fixed yet.
Jun 7th, 2018 7:50pm