I logged in to my facebook account with my old phone and number *** ***-****. It stoppe...
GetHuman747790's customer service issue with Facebook from June 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman747790 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman747790 can let us know if they help or not.
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The issue in GetHuman747790's own words
I logged in to my facebook account with my old phone and number *** ***-****. It stopped working and completely went out on me. I bought another phone with a new number. *** ***-**** . I tried to go back into my facebook account but sent me a code to my code generator. I can't get access to it because I don't have my old phone and number anymore. My email address is *****@***.com. I changed my password but that's not the issue. Can you please help me get back into my facebook account?
GetHuman747790 did not yet indicate what Facebook should do to make this right.
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