I had two accounts under the same name and I could log out of one into the other. This...

GetHuman747776's customer service issue with Facebook from June 2018

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282 similar
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0 following
Help with my Facebook issue
GetHuman747776's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman747776 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman747776 can let us know if they help or not.
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The issue in GetHuman747776's own words
Access my main account ... I had two accounts under the same name and I could log out of one into the other. This a.m. I have only one and it isn't the one I use. How do I get my main account back?
Your tech help is a pathetic joke. No one helped me at all. It took me many hours, but I resolved the issue myself
A system that works. How about a real human contact
Customer for eleven years. Expected more help than I received, which was zero.
I have an issue with Facebook too
How GetHuman747776 fixed the problem
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Facebook

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Customer service issue
Reported by GetHuman747776
Jun 4th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 282 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman747776 started working on this issue
Jun 4th, 2018 2:28pm
GetHuman747776 confirmed the issue is fixed. Hooray!
Jun 5th, 2018 3:45pm
GetHuman747776 confirmed the issue is fixed. Hooray!
Jun 5th, 2018 3:54pm