I can not access my old Facebook account with my email address. When I request a code t...

GetHuman747576's customer service issue with Facebook from June 2018

Help with my Facebook issue
I can not access my old Facebook account with my email address. When I request a code to be sent so that I can change my p***word the code never gets sent and I do not have any other way to verify my account set up. I have checked my spam folders as well.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman747576
Jun 4th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 13 customers so far
Similar issue to 659 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman747576 started working on this issue
Jun 4th 1:50pm
GetHuman747576 indicated the issue is not fixed yet.
Jun 4th 5:03pm