My FB account Angela Evans under the email *****@***.com was hacked. I can't get it bac...

GetHuman747146's customer service issue with Facebook from June 2018

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The issue in GetHuman747146's own words
My FB account Angela Evans under the email *****@***.com was hacked. I can't get it back because they disabled it and I don't have the password to my old email. My account is connected to my phone but it still won't let me access it. Please help, I have a lot of important photos on there that I need.
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Customer service issue
Reported by GetHuman747146
Jun 4th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 634 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman747146 started working on this issue
Jun 4th 10:51am
GetHuman747146 indicated the issue is not fixed yet.
Jun 5th 5:03am