Hello. I had the Facebook app reinstalled on my phone and had to log in. My password do...

GetHuman-xell_ben's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-xell_ben's own words
I tried to solve my problem with the Facebook Help Center, but I checked my spam filter and tried to reset my password several times. Unfortunately, I still have not received an email with the code to reset.*The Help Center says they can help you anyway, but you do not get any further help.**What else can I do there? ... Hello. I had the Facebook app reinstalled on my phone and had to log in. My password does not work anymore and when trying to reset the password I do not get an e-mail with the code.*I would like to get help to reset my password.**Please help me, thank you.
They offer more help, but I do not get any. An e-mail contact to Facebook support would be an advantage.
An e-mail contact to Facebook support would be an advantage.
I'm over ** years on Facebook and do not want to lose my account.
I tried to contact Facebook Germany because my Facebook Messenger app is still working, but I was only referred to the help center
I have an issue with Facebook too
How GetHuman-xell_ben fixed the problem
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Customer service issue
Reported by GetHuman-xell_ben
Jun 4th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 558 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-xell_ben started working on this issue
Jun 4th 5:26am
GetHuman-xell_ben indicated the issue is not fixed yet.
Jun 4th 6:30am
GetHuman-xell_ben indicated the issue is not fixed yet.
Jun 4th 7:06am
GetHuman-xell_ben indicated the issue is not fixed yet.
Jun 5th 6:40am
GetHuman-xell_ben indicated the issue is not fixed yet.
Jun 7th 6:38am
GetHuman-xell_ben indicated the issue is not fixed yet.
Jun 7th 7:05am
GetHuman-xell_ben indicated the issue is not fixed yet.
Jun 13th 10:43am
GetHuman-xell_ben indicated the issue is not fixed yet.
Jun 19th 5:03am