Hi there, my gf is having trouble on facebook regarding her p***word as she have change...

GetHuman-mikemacu's customer service issue with Facebook from June 2018

2 views
 | 
509 similar
 | 
0 following
Help with my Facebook issue
Before contacting them, items GetHuman-mikemacu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Did we steer you to the right help?
Waiting to see if GetHuman-mikemacu got the right customer help using our suggestion.
The issue and preferred resolution, in GetHuman-mikemacu's own words:
Hi there, my gf is having trouble on facebook regarding her p***word as she have changed her p***word but now she dont remember at all, I have tried to recover it using a new email and to her trusted friend on facebook by giving a code but now im using the new email which is my gmail account so I have changed the p***word too, but after it shows on facebook that I have to wait till I receive an email at my gmail account within half an hour but till now I haven’t recieved any email, it says that “if you did not receive your email click here to resend” but once clickted it says “sorry, this feature isn’t available right now, an error occured while processing this request please try again later. I have waited for an hour and it showed the same thing, is there any other way to get a link on gmail to confirm the email on my gf’s account. **Sorry for anything inconvenience, hope you can help. *Many thanks*
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Follow this issue
See how GetHuman-mikemacu fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-mikemacu
Jun 4th, 2018 - 14d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 509 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mikemacu started working on this issue
Jun 4th 5:02am