Hi there, my gf is having trouble on facebook regarding her password as she have change...

GetHuman-mikemacu's customer service issue with Facebook from June 2018

9 views

500 similar

0 following

Help with my Facebook issue

GetHuman-mikemacu's next move: find and follow the right step-by-step guide.

Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mikemacu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mikemacu can let us know if they help or not.

How do I change or reset my Facebook password?How do I report someone that is impersonating me on Facebook?How do I report that something isn't working on Facebook?How do you contact Facebook if you have a problem?The admin of my Facebook business account left and did not give me the password, how do I get access to my company page?

If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center

If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.

The issue in GetHuman-mikemacu's own words

Hi there, my gf is having trouble on facebook regarding her password as she have changed her password but now she dont remember at all, I have tried to recover it using a new email and to her trusted friend on facebook by giving a code but now im using the new email which is my gmail account so I have changed the password too, but after it shows on facebook that I have to wait till I receive an email at my gmail account within half an hour but till now I haven’t recieved any email, it says that “if you did not receive your email click here to resend” but once clickted it says “sorry, this feature isn’t available right now, an error occured while processing this request please try again later. I have waited for an hour and it showed the same thing, is there any other way to get a link on gmail to confirm the email on my gf’s account. **Sorry for anything inconvenience, hope you can help. *Many thanks*

GetHuman-mikemacu did not yet indicate what Facebook should do to make this right.

I have an issue with Facebook too

How GetHuman-mikemacu fixed the problem

We are waiting for GetHuman-mikemacu to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

Hi, my mum is unable to get into her Facebook account, she has forgotten her p...My daughters facebook was hacked then facebook wanted to reset her p***word after...Hi,*One of my acquaintance forgot her p***word for her e-mail account and her fa...My boyfriend is having trouble logging into Facebook. It will not accept his phon...Hi,*I have been locked out of my Facebook account after I tried to change my p...Hi I have forgotten my p***word for my Facebook account but the email for my Face...Hi,*my girlfriend just tried to log to her facebook account and she found that the p...Facebook was hacked and p***word was changed hi, somone hacked onto my facebook account and changed the p***word.. now he have...My sons is in jail and asked me to change his p***word on Facebook I have but now...

Do you have a customer issue as well?

We can help you get Facebook's attention and get better help faster. Tap below to get started.

Chat with a real person?

If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.

Try a Live Expert

Having Facebook issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...

For better results, write at least 100 characters

Your email

This email address isn't valid

Follow this issue

See how GetHuman-mikemacu fixes it.

Your email

This email address isn't valid

Facebook

Customer service issue

Reported by GetHuman-mikemacu

Jun 4th, 2018 - 2y ago

I have an issue with Facebook too

Fixed

Seen by 9 customers so far

Similar issue to 500 others

0 customers following this

Follow this issue to see how it gets fixed

Items needed

Email on Account

Phone number on Account

Name of Account Holder

Photo of Passport or Driver's License

Timeline

GetHuman-mikemacu started working on this issue

Jun 4th, 2018 4:47am

GetHuman-mikemacu indicated the issue is not fixed yet.

Jun 9th, 2018 3:21pm

GetHuman-mikemacu indicated the issue is not fixed yet.

Jun 9th, 2018 3:23pm

GetHuman-mikemacu indicated the issue is not fixed yet.

Jun 9th, 2018 3:24pm

GetHuman-mikemacu indicated the issue is not fixed yet.

Jun 9th, 2018 3:25pm