My photo is using someone fake account *That person name is (((Jacky Jock )))

GetHuman746821's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman746821 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman746821's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman746821 will want to follow the link below to head to their help center. We will check on GetHuman746821 later to make sure it's all set or try to help escalate.
Facebook Help Center
The issue and preferred resolution, in GetHuman746821's own words:
The problem I ran into: My photo is using someone fake account *That person name is (((Jacky Jock )))
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman746821
Jun 4th, 2018 - 14d ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 510 others
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GetHuman746821 started working on this issue
Jun 4th 4:21am