Hi there,*Please help!! My Facebook page has been hacked for the past ** hours. The ema...

GetHuman848561's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman848561's own words
Hi there,*Please help!! My Facebook page has been hacked for the past ** hours. The email account linked up to my Facebook account has also been hacked and the mobile number linked up to the account is no longer existent. I followed the Facebook help centre and it has told me that I need to contact my email provider, which I have and they have been very unhelpful and said they can't regain access to my hotmail account . I have asked all my family and friends to report my account but it seems to be going nowhere. I'm terrified the hackers are going to access my other privacy records and the pictures they are posting are incredibly frightening. PLEASE HELP ME or deactivate my account. I need them gone. The email account linked up the Facebook page is *****@***.com. My name is Lisa Capozzi and the new profile picture is an arabic photo. I have tried everything Facebook has asked, you need to help. My mobile number is **********. I am fearful for my privacy and security. Please help!**Thank you *Lisa Haddad

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Facebook

Customer service issue
Reported by GetHuman848561
Jul 5th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 64177 others
0 customers following this

Timeline

GetHuman848561 started working on this issue
Jul 5th, 2018 9:01am

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