My account was hacked by a user tifanny Campbell and later got disabled

GetHuman-ayoarabe's customer service issue with Facebook from July 2018

7 views | 63834 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ayoarabe will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ayoarabe can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ayoarabe's own words
I trued logging in only to find my password changed and account hacked ... My Facebook account got hacked by a user named tiffany Campbell..before this happened,I received a security alert severally from Facebook via my email *****@***.com which I didn't notice on time and due to a lot of suspicious activities by the hacker my account got disabled..the account means so much to me and I have been using this account for ** years now or more..it has a lot of memories which is so hard to let go..I'll be happy if I can get it recovered and Facebook tampers justice with mercy because I'm been punished for what I didn't do..the phone number I used for the account before it was changed is ***********..and the account name is Arabel ady before it was changed..
Its really annoying and I feel so bad about this because I have sent thousands of messages and no result
I want my account enabled back to the way it was
I'm a good customer to Facebook because I have been using Facebook for ** years or more now and has never violated any rules.
I tried contacting help center
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Facebook

I wasn't online all through the time the hacker did all the mess
Customer service issue
Reported by GetHuman-ayoarabe
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 63834 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-ayoarabe started working on this issue
Jul 4th, 2018 7:43pm
GetHuman-ayoarabe indicated the issue is not fixed yet.
Jul 4th, 2018 10:31pm
GetHuman-ayoarabe indicated the issue is not fixed yet.
Jul 4th, 2018 10:37pm
GetHuman-ayoarabe indicated the issue is not fixed yet.
Jul 7th, 2018 8:10am
GetHuman-ayoarabe indicated the issue is not fixed yet.
Jul 8th, 2018 1:32pm