My Facebook logged out and making me verify my iden***y. It’s has my old cell number on...

GetHuman-kaneala_'s customer service issue with Facebook from June 2018

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GetHuman-kaneala_'s next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kaneala_ will want to follow the link below to head to their help center. We will check on GetHuman-kaneala_ later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-kaneala_'s own words:
My Facebook logged out and making me verify my iden***y. It’s has my old cell number on it... it won’t let me log in to my device & when I emailed it still didn’t work! I’m getting frustrated
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-kaneala_
Jun 2nd, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 12 customers so far
Similar issue to 404 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kaneala_ started working on this issue
Jun 2nd 4:17pm