Good day*Im having a issue with my account. I upgraded my cellphone and wanted to login...
GetHuman-amcjohns's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-amcjohns's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-amcjohns's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-amcjohns will want to follow the link below to head to their help center. We will check on GetHuman-amcjohns later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-amcjohns may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-amcjohns's own words
Good day*Im having a issue with my account. I upgraded my cellphone and wanted to login to my facebook account. Everytime i try logging in it just creates a new account. I can access my original account. *Please assist *Regards Anne-Mari* Johnsen
GetHuman-amcjohns did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-amcjohns fixed the problem
We are waiting for GetHuman-amcjohns to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.