****o, I am writing to seek help as my husband's facebook account was just hacked toda...

GetHuman-hikaru's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-hikaru may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-hikaru's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hikaru will want to follow the link below to head to their help center. We will check on GetHuman-hikaru later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman-hikaru's own words:
****o, I am writing to seek help as my husband's facebook account was just hacked today June *, **** around *pm Manila time. We tried our best to recover but even the email we used to sign up for facebook had been deleted as well. Is there any possible way we coukd recover it. Thanks,any help is highly appreciated.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-hikaru
Jun 2nd, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
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GetHuman-hikaru started working on this issue
Jun 2nd 3:26pm