Act locked. Due to supicious activity so they say i talked to a jacob ext **** suposed...

GetHuman-pickelba's customer service issue with Facebook from June 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman-pickelba's own words:
Act locked. Due to supicious activity so they say i talked to a jacob ext **** suposed to be with face book he told me go purchase **$ google money card call him back ??? I tried more than once to change p***word etc dont understand what im doing wrong help just want my act back dont even remember p*** word im ** yrs old i like my facebook but help
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-pickelba
Jun 2nd, 2018 - 3 mons ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-pickelba started working on this issue
Jun 2nd 2:03pm