Still unable to get into my facebook nor messenger no where to tap

GetHuman741795's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman741795's own words
The problem: Still unable to get into my facebook nor messenger no where to tap
GetHuman741795 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman741795 fixed the problem
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Facebook

Customer service issue
Reported by GetHuman741795
Jun 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 152 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman741795 started working on this issue
Jun 2nd 2:03pm
GetHuman741795 indicated the issue is not fixed yet.
Jun 2nd 2:03pm