hi I reset my p***word on one device and now every device (Laptop, iPhone, Ipad) all ke...

GetHuman-timppric's customer service issue with Facebook from June 2018

3 views
 | 
233 similar
 | 
0 following
Help with my Facebook issue
GetHuman-timppric's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-timppric will want to follow the link below to head to their help center. We will check on GetHuman-timppric later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-timppric's own words:
hi I reset my p***word on one device and now every device (Laptop, iPhone, Ipad) all keep asking me to "Confirm your iden***y*To continue, please confirm your iden***y on a phone or computer that you've used before" and they are all stuck and will not let me past this point - user is *****@***.com Tim Price. I can prove exactly who I am but the system will not allow me to progress.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-timppric fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-timppric
Jun 2nd, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 233 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-timppric started working on this issue
Jun 2nd 1:16pm