I have been locked out of my facebook because my account has been hacked. I go through...

GetHuman-madypaig's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-madypaig will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-madypaig can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-madypaig's own words
I have been locked out of my facebook because my account has been hacked. I go through all the steps to unlock it and get to one of the final steps and it says "sorry an error accured please try again later" I have restarted the process at least ** times over the last * days and the same thing happens everytime. Please help.
GetHuman-madypaig did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-madypaig
Jun 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 72 customers so far
Similar issue to 401 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-madypaig started working on this issue
Jun 2nd, 2018 1:11pm
GetHuman-madypaig indicated the issue is not fixed yet.
Jun 2nd, 2018 2:20pm
GetHuman-madypaig indicated the issue is not fixed yet.
Jun 2nd, 2018 2:50pm
GetHuman-madypaig indicated the issue is not fixed yet.
Jun 2nd, 2018 9:39pm
GetHuman-madypaig indicated the issue is not fixed yet.
Jun 3rd, 2018 10:32pm