The number I was using on my account I lost it four months back and so I got a new numb...

GetHuman-sthembel's customer service issue with Facebook from June 2018

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The issue in GetHuman-sthembel's own words
The number I was using on my account I lost it four months back and so I got a new number ********** and I never bouther to change the number on my account couse I didnt have a problem logging in couse I know my password and username, so this morning today as I was changing my password as I usually change my password after some time so today I remembered I must also change the number, so I did, Facebook seeded me the code today (******) I received the code at **:**(time), I then putted the number in but I mistaken one number then immediately Facebook said im not the user with no second attempt "it was cool", so they asked me to ask some few questions for security I agreed on that problem and then they show me people on my account if I know them, I think I nailed that one couse I see correct sing in that block. So second question they wanted the cope to the number I no longer use and want to send other code at (**********) the number ive lost, and I won't get the code to that number, and those were the only questions nothing else. Help me what can I do, I know my password and username. Please help me

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Customer service issue
Reported by GetHuman-sthembel
Jun 2nd, 2018 - 3 years ago
Seen by 4 customers so far
Similar issue to 511 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-sthembel started working on this issue
Jun 2nd, 2018 1:04pm
GetHuman-sthembel indicated the issue is not fixed yet.
Jun 2nd, 2018 2:10pm
GetHuman-sthembel indicated the issue is not fixed yet.
Jun 3rd, 2018 3:11pm