I guess my account was hacked. I tried changing my password.I was asked to identify pho...
GetHuman-arthetta's customer service issue with Facebook from June 2018
Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-arthetta's own words
I guess my account was hacked. I tried changing my password.I was asked to identify photos or recent comments, tried both and it's still saying can not verify my identity. What else can I do to get my account back and keep the same friends? I know my friends photos and I know my comments, so what's the problem with identifying me. Why is it taking so long to get my account back up and running like it was before?
GetHuman-arthetta did not yet indicate what Facebook should do to make this right.
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