I bought a new phone and cant sign into my facebook account because i forgot my p*** wo...

GetHuman-jmartell's customer service issue with Facebook from June 2018

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1 following
Help with my Facebook issue
Before contacting them, items GetHuman-jmartell may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-jmartell's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jmartell will want to follow the link below to head to their help center. We will check on GetHuman-jmartell later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-jmartell's own words:
I bought a new phone and cant sign into my facebook account because i forgot my p*** word.this happens everytime i get a mew phone, as a result i have something like *-* accounts.its really furstrating.and as for my email !!! There are *-* of those to.t
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-jmartell
Jun 2nd, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
Similar issue to 52 others
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Timeline
GetHuman-jmartell started working on this issue
Jun 2nd 7:00am