Hi my friend got a message last night at *:** am and around * my friend got a message o...

GetHuman-sashadar's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sashadar will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sashadar can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sashadar's own words
Hi my friend got a message last night at *:** am and around * my friend got a message on about a security code but he was asleep early last night. He woke up this morning and can’t get into his Facebook account is been removed and messages from him are saying they are marked as abusive or spam. Someone hacked into his page can u fix this ?
GetHuman-sashadar did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-sashadar
Jun 2nd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 115 others
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Timeline
GetHuman-sashadar started working on this issue
Jun 2nd, 2018 6:02am