*ode is not being sent to my phone

GetHuman-ritasusa's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-ritasusa's own words
The problem: *ode is not being sent to my phone
GetHuman-ritasusa did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-ritasusa
Jun 2nd, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 66 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ritasusa started working on this issue
Jun 2nd 12:30am
GetHuman-ritasusa indicated the issue is not fixed yet.
Jun 2nd 3:09pm