My daughters Facebook wants a photo ID to verify her account. She's doesn't have a stat...

GetHuman740387's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman740387 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman740387's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman740387 will want to follow the link below to head to their help center. We will check on GetHuman740387 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman740387's own words:
My daughters Facebook wants a photo ID to verify her account. She's doesn't have a state issued I'd card cause she doesn't have a license how do we recover her account?.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman740387
Jun 1st, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 229 others
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Timeline
GetHuman740387 started working on this issue
Jun 1st 9:34pm