about a week ago (poss May **ish) I recieved a message saying that because my account h...

GetHuman-pattikin's customer service issue with Facebook from June 2018

1 view
290 similar
0 following
Help with my Facebook issue
Before contacting them, items GetHuman-pattikin may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Did we steer you to the right help?
Waiting to see if GetHuman-pattikin got the right customer help using our suggestion.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman-pattikin's own words:
about a week ago (poss May **ish) I recieved a message saying that because my account had been accessed from france (I live in socal) they locked my account**while the email I got on may **rd said i successfully reset my p***word...I am still unable to log in ** I've looked on line and nothing that's been suggested has helped**over an over again i get the same message that someone tried to log in from an unfamiliar location**finally i tried saying...yes...to see if that would help but all i do i go round and round**the email is now coming in in french,,,before...in spanish...i speak only english
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-pattikin fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-pattikin
Jun 1st, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 290 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-pattikin started working on this issue
Jun 1st 9:06pm