On May **, ****, I lost contact with my Facebook account and when trying to get it back...

GetHuman732721's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman732721's own words
On May **, ****, I lost contact with my Facebook account and when trying to get it back I only succeeded in creating a new account WHICH I DO NOT WANT !!! Please help me get my former account back. My name is Monique Potvin, was born on April **, ****, and presently live in Gatineau. My original Facebook account showed a photo of me wearing a blue top* please help me get that account back !!!
GetHuman732721 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman732721
Jun 1st, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 24 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman732721 started working on this issue
Jun 1st 8:52pm
GetHuman732721 indicated the issue is not fixed yet.
Jun 1st 8:52pm