****o, this is Amber Frei and I'm currently locked out of my FB account because i can't...

GetHuman-jefffrei's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-jefffrei may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-jefffrei's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jefffrei will want to follow the link below to head to their help center. We will check on GetHuman-jefffrei later to make sure it's all set or try to help escalate.
Facebook Help Center
The issue and preferred resolution, in GetHuman-jefffrei's own words:
****o, this is Amber Frei and I'm currently locked out of my FB account because i can't recall my p***word and the email ***ociated with my account is super old ( i only used it for FB ) and i don't recall its p***word or when i opened it. :**Any help in this matter would be greatly appreciated.*Thank you kindly, *Amber R. Frei*(***) ***-****
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-jefffrei
Jun 1st, 2018 - 17d ago
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GetHuman-jefffrei started working on this issue
Jun 1st 8:11pm