Why don't you have a feature where no one can send you messages?

GetHuman739777's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman739777's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman739777 will want to follow the link below to head to their help center. We will check on GetHuman739777 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman739777's own words:
The problem I ran into: Why don't you have a feature where no one can send you messages?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman739777
Jun 1st, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 661 others
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Timeline
GetHuman739777 started working on this issue
Jun 1st 7:17pm