The system wants me to change my password but I can’t because someone has hacked my ema...

GetHuman739776's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman739776's own words
The system wants me to change my password but I can’t because someone has hacked my email and I was trying to change my personal information on the account because I have a new phone and I don’t have my old number anymore and I was going to change my email on the account also.
GetHuman739776 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman739776
Jun 1st, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 137 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman739776 started working on this issue
Jun 1st 7:17pm
GetHuman739776 indicated the issue is not fixed yet.
Jun 2nd 2:11am
GetHuman739776 indicated the issue is not fixed yet.
Jun 2nd 4:09am
GetHuman739776 indicated the issue is not fixed yet.
Jun 2nd 6:32am