Answer the last * days trying to get into my account which has been blocked is asking m...

GetHuman-cazsmith's customer service issue with Facebook from June 2018

2 views
 | 
532 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-cazsmith's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-cazsmith got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-cazsmith may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cazsmith's own words
Answer the last * days trying to get into my account which has been blocked is asking me to send the irrelevant information I sent a parcel I sent a driving licence I've sent a current bill and I've also sent my bank details and it's telling me it's not enough information my name is Carol Smith of relevant information to prove that I am who I am but for some reason you keep telling me I'm Sammi Smith and I'm not I've been frozen out of my Facebook account and as you can look at your system you're not sent you at least ** emails and going through the process and it's not letting me go any further can someone call me or sort this out please I can't get into messenger so you can't send me through messenger because I can't get into my Facebook account if you need any other confirmation that it's me I've got both my daughter's that are on there it was shut on Wednesday night and I'm still trying to get back on I've no idea why thank you very much
GetHuman-cazsmith did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cazsmith fixed the problem
We are waiting for GetHuman-cazsmith to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cazsmith fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-cazsmith
Jun 1st, 2018 - 2y ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 532 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cazsmith started working on this issue
Jun 1st, 2018 7:06pm