I purchased from gprstores.com from facebook, and it is a scam. You provided the platfo...

GetHuman-russelo's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-russelo's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-russelo will want to follow the link below to head to their help center. We will check on GetHuman-russelo later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-russelo's own words:
I purchased from gprstores.com from facebook, and it is a scam. You provided the platform for fraud, you approved and charged the vendor to commit fraud, and now you need to refund my money.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-russelo
Jun 1st, 2018 - 2 mons ago
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GetHuman-russelo started working on this issue
Jun 1st 6:13pm